We’ve got you covered! All 5 Second Rule bracelets are guaranteed for 30 days from the date of purchase.

• If your bracelet breaks within 30 days, submit the Broken Bracelet Replacement Form and we’ll make it right.
  
• If it breaks after 30 days, we offer a Restringing Service for a small fee (if no more than 5 beads are missing). Just submit the Restringing Form and we’ll restore it for you!

As a small business, we offer store credit or exchanges only—no cash refunds.

• Bracelets: Must be returned in the purple bag with product cards.
  
• Clothing: Must be unworn, clean, free of pet hair and odors, and have tags attached.
  
• Sale and clearance items are final sale.
  
• Fill out the Exchange Form to start your request.

We’re a small business, so we offer store credit or exchanges—no cash refunds. This helps us continue creating inspiring products for our customers!

Absolutely! Gifts purchased between October and December can be exchanged until January 31st, or within 30 days of receiving your gift, whichever is later.